Returns Policy
We are unable to accept returns on ammunition. Please contact customer service for more information on returning an item. You may reach customer service at info@brasskisses.com Thank you.
If a refund is requested it will be at the discretion of the company. If it is accepted, there will be a 10% restocking/ return/ refund fee per item being returned. You must contactact info@brasskisses.com to have a refund processed.
Shipping Restrictions
Order Cancellations
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100% Guarantee
At Brass Kisses, we stand behind every round we produce with a 100% Guarantee. If you experience an issue with our ammunition, we will replace it.
That said, this guarantee comes with responsibility. To process any claim, customers must provide:
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Clear photos of the issue, and
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All related brass and/or projectiles returned to our facility for testing.
In over 11 years of production, we’ve had only one reported squib, thanks to the strictest quality control process in the industry.
All returns and replacements are at the sole discretion of Brass Kisses.
- We are unable to accept returns on ammunition sales. All ammunition sales are final.
- It is up to the customer to know all local laws and obey them. By purchasing ammunition or magazines you certify that you are 21 years of age.
- Any discrepancy on orders received must be reported within 10 days of the order being received.
Delivery Date and Manually Reviewed Orders
- We offer the estimated delivery date at checkout for UPS and Fedex shipping. We usually ship within 72 hours, however on large volume ordering dates, we will ensure your order is out within 7 days. This is an estimate based on the current warehouse workflow and the shipping carrier's transit time.
- If your order requires manual review the shipping date may be delayed. Orders that need to be manually verified are flagged by our system. Typically we flag orders for manual verification if the billing and shipping address do not match, we need an ID on file to ship the order, or if the order is from a first time customer for a large amount. We will contact you promptly to verify your order or request an ID. To expedite this process feel free to contact us in advance to verify the order or submit your ID. Please submit the ID using the tools on the site to upload your ID. This info is displayed below under your corresponding state. Once you have been verified you will be put on a white list for future orders. We thank you for your help.
Ammunition Restrictions By State
- Ammunition cannot be SHIPPED to ADDRESSES in the areas indicated.
- Ammunition may be legal to own, but some laws make it illegal to buy it via the internet or mail order.
- Ammunition may not be shipped to UPS Stores, FedEx Stores, or USPS Post Offices.
Restrictions by State
| Alaska | No ammunition |
|---|---|
| California |
Yes we are currently shipping to California residences |
| Connecticut |
No magazines over 10 rounds |
| Colorado | No magazines over 15 rounds |
| DC | No ammunition, no magazines over 10 rounds |
| Hawaii | No Ammunition, no magazines over 10 rounds, no Starter Pistols |
| Illinois | Must have an Illinois Firearms Owner Identification Card, no shipments to Chicago. Click here to upload your IL Firearms Owner ID Card |
| Maryland | No magazines over 10 rounds |
| Massachusetts | No Ammunition, no magazines over 10 rounds, no Starter Pistols |
| New Jersey | No magazines over 10 rounds, must have a New Jersey Firearms Purchaser Identification Card to purchase ammunition Click here to upload your NJ Firearms Purchaser ID Card |
| New York |
Must be shipped to an FFL and we must have the FFL on file. Click here to upload your FFL No magazines over 10 rounds |