Shipping & Returns

Returns Policy

We are unable to accept returns on ammunition. Please contact customer service for more information on returning an item. You may reach customer service at brasskisses@gmail.com Thank you.

Shipping Restrictions

 

Order Cancellations

 

To get your order to you as quickly as possible, we start processing your order as soon as you press the Place Order button.

 

You may request a cancellation to brasskisses@gmail.com.  We cannot guarantee the order can be cancelled if you submit the request.  Once our warehouse begins processing the order it cannot be cancelled.  Please ensure your order is correct before you submit the order.

 

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We are now offering local pickup for our regional customers. For local pickup option to appear at checkout the address on the order must be a North Carolina address and the "Pick up in store" option must be selected at checkout. The local pickup option has only been enabled for North Carolina customers to avoid any confusion at checkout. Local pickup is available Monday-Friday from 9am-5pm. If you are visiting North Carolina and your billing address is not a NC address use 512 Townsend Ave, High Point, NC 27263 as the shipping address to get the Local Pickup option to show up at checkout. Please pick up your order within 7 business days. Any order that has not been picked up within 7 business days will be canceled.

 

  • We are unable to accept returns on ammunition sales. All ammunition sales are final.
  • It is up to the customer to know all local laws and obey them. By purchasing ammunition or magazines you certify that you are 21 years of age.
  • Any discrepancy on orders received must be reported within 10 days of the order being received.

Delivery Date and Manually Reviewed Orders

  • We offer the estimated delivery date at checkout for UPS and Fedex shipping.  This is an estimate based on the current warehouse workflow and the shipping carrier's transit time.
  • If your order requires manual review the shipping date may be delayed.  Orders that need to be manually verified are flagged by our system.  Typically we flag orders for manual verification if the billing and shipping address do not match, we need an ID on file to ship the order, or if the order is from a first time customer for a large amount.  We will contact you promptly to verify your order or request an ID.  To expedite this process feel free to contact us in advance to verify the order or submit your ID.  Please submit the ID using the tools on the site to upload your ID.  This info is displayed below under your corresponding state.  Once you have been verified you will be put on a white list for future orders.  We thank you for your help.

 


 

Ammunition Restrictions By State 

  • Ammunition cannot be SHIPPED to ADDRESSES in the areas indicated.
  • Ammunition may be legal to own, but some laws make it illegal to buy it via the internet or mail order.
  • Ammunition may not be shipped to UPS Stores, FedEx Stores, or USPS Post Offices.

Restrictions by State

Alaska No ammunition
California

Must be shipped to an FFL or Licensed Ammunition Vendor unless you are an exempt peace officer with credentials on file or an FFL03 holder with FFL03 AND COE on file.

Click here to view the FFL dealers we have on file and instructions for shipping to a CA FFL or AVL.
Click here to upload your FFL or AVL information (LEO or FFL03 and COE Credentials if applicable)

No tracer ammunition
No magazines over 10 rounds

Connecticut

No magazines over 10 rounds
Must have a Pistol Permit or Ammunition Eligibility Certificate on file
Click here to upload your CT Pistol Permit or Ammunition Eligibility Certificate

Colorado No magazines over 15 rounds
DC No ammunition, no magazines over 10 rounds
Hawaii No Ammunition, no magazines over 10 rounds, no Starter Pistols
Illinois Must have an Illinois Firearms Owner Identification Card, no shipments to Chicago.
Click here to upload your IL Firearms Owner ID Card
Maryland No magazines over 10 rounds
Massachusetts No Ammunition, no magazines over 10 rounds, no Starter Pistols
New Jersey No magazines over 10 rounds, must have a New Jersey Firearms Purchaser Identification Card to purchase ammunition
Click here to upload your NJ Firearms Purchaser ID Card
New York

Must be shipped to an FFL and we must have the FFL on file.

Click here to upload your FFL

No magazines over 10 rounds