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How Can We Help?
Straight answers, real people, no runaround.
Ordered Directly From Us Before?
Brass Kisses no longer sells ammunition directly online, but our customer service team is still here for anyone who previously ordered direct — order status, returns, and guarantee claims.
We typically respond within 1 business day.
Message Sent
Our team will follow up about your previous order shortly.
100% Performance Guarantee
If It Doesn't Run, We Make It Right.
- 1Stop using the affected product.
- 2Keep the packaging and lot information.
- 3Provide requested photographs.
- 4Keep all related brass and projectiles for testing.
- 5Submit the claim to Brass Kisses customer service.
Our guarantee covers performance. It does not cover misuse, improper storage, or normal wear. Replacement or resolution is determined after Brass Kisses evaluates the claim.
Popular Questions
Is Brass Kisses sold online?
No. Brass Kisses is retail-only and sold exclusively through authorized dealers, distributors and ranges.
How do I become a dealer?
Visit our Dealers & Distributors page and submit an application. Our sales team follows up within 1–2 business days.
How do I file a guarantee claim?
Stop using the product, keep the packaging and lot info, and submit a claim through this Support page. We'll evaluate and make it right.
I ordered directly before — what now?
Use the "Ordered Directly From Us Before?" form above. Our customer service team still supports previous direct orders.
Where can I buy Brass Kisses?
Use the Where to Buy page to find an authorized retailer, or request Brass Kisses at your preferred store.
Is Brass Kisses veteran-owned and made in the USA?
Yes. Brass Kisses is a veteran-owned, small family business with new-manufactured ammunition produced through in-house operations and American manufacturing partnerships.
Support email:
info@brasskisses.com
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Response target: within 1 business day
Dealer questions? Visit the dealer program →